FAQs

*** Don't love reading FAQs and have a question, you can always reach out to us at hello@feelgoodpeople.com.

How do I use the Feel Good Mat?

1. Charge with any standard micro USB + 5V adapter (no fast chargers).

2. Power it on (switch positioned to the left). Green lights = on.

3. Download the Feel Good App (iOS + Android).

4. Go through the App onboarding then connect to the Mat.

5. Tap the Bluetooth circle on the home screen to connect. A checkmark means paired.

6. Choose a mode (Energize, Chill Out, Deep Sleep) or create a custom routine.

7. Lie down, breathe, and enjoy.

Safety reminders

If you are pregnant, have a pacemaker, or a medical condition, consult your doctor first.
Sessions should be supervised for kids.
Always use on a flat, stable surface.
Do not submerge or machine wash - the mat contains electronic components.

Charging & Battery

Use a standard micro USB cable (fast chargers not supported). Cord not included to reduce waste - but we’ll send you one if needed.
Blinking green light = charging.
Press the small round button on the battery pack to check levels (4 LEDs = 100%).
Full charge takes ~3 hours.
~6 hours of use per charge.
Safe to use while charging.

Mat not connecting?

Ensure the mat is powered on (switch to the left, green lights on).
Make sure Bluetooth is enabled on your phone.
On the app home screen, tap the Bluetooth circle to reconnect.
Still no connection? Force-quit the app and reopen.

No vibration?

Confirm the mat is connected (look for the checkmark).
On the Vibes page, select a body region + mode, or adjust intensity/frequency sliders.
If the mat stops responding: close and reopen the app.

Battery not charging?

Check that the cable is fully inserted (don’t force it).
Look for a blinking green light (charging indicator).
Try another standard micro USB cord + 5V adapter.

Still stuck? Email us anytime: hello@feelgoodpeople.com

The Feel Good App

Vibes: Upper, middle, or lower body vibration.
Sounds: Four tracks that match each mode (Energize, Chill Out, Deep Sleep, Waves).
Activity: View history, save favorites, log how you feel.

Forgot password? Tap Forgot Password on the login page.

Modes

Energize — Morning boost or mid-day slump
Chill Out — Stress relief, meditation, unwinding
Deep Sleep — Bedtime or middle-of-the-night

Care & Cleaning

Do not machine wash or submerge.
Spot-clean the outer cotton cover only.
Store flat or loosely rolled in a cool, dry place.
Materials: 100% Cotton Cover & Batting, PU Foam, Nylon/Latex Mesh.

Orders & Support

Warranty: One-year limited warranty.
Returns: 30-day return window from delivery (original condition required). Return shipping paid by customer. Email us to begin.
Shipping: US + international. Additional customs/taxes may apply.

Is trying the Feel Good Mat risk-free?

Yes. We offer a 30-day return window and a 1-year warranty, so you can try the mat in your own home and see how it feels in your body. If it’s not the right fit, you’re covered.

How does the Feel Good Mat work?

When you receive your mat, you’ll charge it using a micro-USB charging cord (not included unless requested — we do this to reduce unnecessary waste). Once fully charged, the mat is cordless, so you can use it anywhere: on the floor, in bed, or on the couch.

You’ll then download the Feel Good app from the Apple App Store or Google Play. The app guides you through a simple setup to connect your mat via Bluetooth.

Inside the app, you can:

Choose which areas of the body to vibrate (upper, mid, lower — or full body)
Select a pre-programmed vibration pattern designed to support energy, relaxation, or deeper sleep
Create your own experience by adjusting vibration frequency and intensity
Pair vibration with sound experiences, or use vibration only

Some people use the mat with vibration only while reading or watching a show. Others pair vibration with sound for deeper relaxation, meditation, or winding down before sleep. The mat is designed to meet you where you are.

What does the mat feel like?

The outer cover is made from 100% cotton and feels soft and comfortable against the skin. The mat is lightly padded, so it feels supportive when you lie on it.

Inside the mat are many small vibration motors distributed evenly throughout. You don’t feel the motors themselves — you feel the gentle, full-body vibration they create. Most people describe the sensation as soothing, grounding, and comforting.

Has the Feel Good Mat been tested for safety?

Yes. The mat has been tested and certified for safety:

FCC certified for Bluetooth
Tested for low EMF output
Tested for fire safety
Fabrics tested to ensure they are free from toxic chemicals

While the mat does contain some internal plastic components, the materials that touch your skin are made from natural, skin-safe materials.

What is the Feel Good Mat used for?

The Feel Good Mat is designed to support relaxation and stress management. Its vibration and sound experiences help signal safety to the nervous system, supporting the body’s natural rest-and-restore response.

People use the mat to:

Start the day feeling more grounded
Reset during a stressful or overstimulating day
Unwind after work
Wind down before bed and support better sleep

Even short sessions can help the body settle out of constant “go mode.”

How long should I use the mat?

Most people use the mat for 10–30 minutes at a time, but you can adjust based on what feels good for your body. There’s no required routine — consistency matters more than duration.

Is the mat loud?

No. The vibration is quiet and subtle. When paired with sound in the app, the experience is immersive but still gentle enough for home use without disturbing others.

Can I use the mat every day?

Yes. The Feel Good Mat is designed for daily use and can be used multiple times a day if desired.

Is this a medical device?

No. The Feel Good Mat is a wellness product designed to support relaxation and stress management. It is not intended to diagnose, treat, or cure medical conditions.

Who is the Feel Good Mat for?

The mat is for anyone feeling overstimulated, stressed, tense, or disconnected from their body — whether that shows up as difficulty relaxing, trouble winding down at night, or feeling “on edge” throughout the day.

Does the mat vibrate without sound?

The Feel Good Mat offers full-body vibration, which can be used with or without sound. Through the app, you can choose full body or specific body regions and adjust the vibration intensity, or select one of our pre-programmed vibration patterns designed for Energize, Chill Out, or Deep Sleep. Vibration patterns can be used on their own or paired with sounds, depending on how you want to experience the mat.